Terms of service

Last updated: 31/10/2025

By using this site and our A‑Level Economics feedback services, you agree to these terms. If anything is unclear, please email tutor@economicsstudyhub.org before purchasing.

Service overview

• What we provide: Personalised written feedback on your A‑Level Economics answers, offered in two tiers (Standard and Comprehensive).

• Free materials: You may use our free study modules and questions for personal study.

• Packages and prices:

  • Standard feedback: £17.99 (1 module) • £32.99 (2 modules)

  • Comprehensive feedback: £49.99 (1 module) • £89.99 (2 modules) • £129.99 (3 modules)

Turnaround times and working days

• Turnaround commitments:

  • Standard & Comprehensive (1 module): Within 5 working days

  • Comprehensive (2 modules): Within 6 working days

  • Comprehensive (3 modules): Within 7 working days

• Working days definition:

  • Working days: Monday–Friday, excluding UK public holidays and any announced service breaks (see “Service interruptions”).

Submission requirements

• How to submit: Use our Google Form link (preferred). If you prefer not to sign in with a Google account, you may email your script(s) to tutor@economicsstudyhub.org.

• File types accepted: PDF (preferred), DOCX, JPG, PNG.

• Single file preference: Upload a single file where possible; multiple pages should be combined into one PDF if you can.

• Legibility standard: Work must be clear, readable, and well‑lit (for scans/photos). Illegible submissions may be returned for resubmission, which pauses the turnaround timer.

• Google account sign‑in: For security, Google requires respondents to sign in before uploading files via the form. If you do not wish to sign in, use the email fallback and include your name and PayPal transaction ID.

Payment and refunds

• Payment method: All feedback services are paid in advance via PayPal Payment Links (cards or PayPal account).

• Matching payments: Include your PayPal transaction ID in your submission so we can match payment to your work promptly.

• Refunds:

  • Before delivery: If we have not started work and you request cancellation, we will refund.

  • After delivery: Because feedback is personalised, refunds are generally not offered. If you believe there is a material issue with the feedback (e.g., incomplete or not delivered to the agreed package), email us — we will review and either correct, partial‑refund, or refund at our discretion.

• Pricing changes: Prices may change over time; the price shown at payment is the price that applies.

Service interruptions (illness, holidays, unforeseen events)

• Illness/unforeseen circumstances: If we are unexpectedly unavailable (e.g., serious illness), we will post a notice on the site, email affected clients, and offer either:

  • Option A: An adjusted delivery date as soon as service resumes, or

  • Option B: A full refund if the delay is unsuitable for you.

• Planned holidays: We announce holiday dates in advance on the site. Orders placed immediately before a holiday will be processed after the return date. We may temporarily disable payment links during holiday periods to avoid new submissions.

• Force majeure: Events beyond our control (e.g., major outages) may extend turnaround times; we will notify you and offer reasonable remedies.

Intellectual property

Tutor feedback is original work. You receive a non‑exclusive, limited licence for personal study only. Redistribution, publication, or commercial use is prohibited without written permission.  

In short: you can use feedback to study and improve, but you may not share it publicly or sell it.  Unauthorized redistribution may result in termination of service, takedown requests, and/or legal action. If you believe you have rights to reuse content, contact us to request permission. 

Original content created by Economics Study Hub

• Scope: Our course text, original diagrams, images, questions, feedback, and glossary created by Economics Study Hub are protected by copyright.

• Your licence: You may use these materials for your personal study.

• Restrictions: You may not reproduce, distribute, publish, or adapt our original materials without our prior written permission.

Licensed third‑party content under Creative Commons

• Scope: Some diagrams and visuals in our materials are sourced from third parties and used under Creative Commons licences, including CC‑BY (Attribution) and CC‑BY‑SA (Attribution–ShareAlike).

• Attribution: Where these licences apply, proper attribution to the original creator is required if you reuse the material. We include attribution where we use such content.

• ShareAlike (CC‑BY‑SA): If you adapt or remix CC‑BY‑SA content, you must distribute your adaptation under the same CC‑BY‑SA licence, and include attribution.

• Allowed uses: You may reuse third‑party CC‑licensed content in accordance with the specific licence terms (e.g., CC‑BY or CC‑BY‑SA), even outside personal study, provided you meet attribution and ShareAlike requirements where applicable.

• Limits: Our own original materials are not covered by ShareAlike and cannot be redistributed without permission; only the third‑party CC‑licensed elements carry those rights.

Practical examples

• Using a CC‑BY diagram: You can copy it into your notes or share it if you credit the original creator (as indicated in our attribution).

• Adapting a CC‑BY‑SA diagram: You can modify and share it, but you must credit the original creator and release your version under CC‑BY‑SA.

• Using our original guide answers: Personal study only; no sharing or republishing without written permission.

Important disclaimers

• No grade guarantees: Feedback is advisory. We do not guarantee exam outcomes or grades.

• Not a substitute for tuition: Our service complements independent study and classroom learning; it is not ongoing tutoring unless separately agreed.

Changes to these terms

• Updates: We may update these terms from time to time. The effective date will change, and the latest version on this page applies.

• Continued use: Using the site after an update means you accept the revised terms.

Contact

• Email: tutor@economicsstudyhub.org

• Response aim: We aim to respond within 2 working days.